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【销冠推荐】客户不下单,试试这3封高回复率邮件模板---南安谷歌电话-南安谷歌营销-南安谷歌出海

* 来源: * 作者: admin * 发表时间: 2024-06-26 10:56:31 * 浏览: 0
【销冠推荐】客户不下单,试试这3封高回复率邮件模板---南安谷歌电话-南安谷歌营销-南安谷歌出海

做外贸开发并成交新客户很难,但是维护好老客户就更容易,毕竟之前有合作的基础。---南安谷歌电话-南安谷歌营销-南安谷歌出海

但是老客户也会遇到一些问题导致没有返单,这个时候做好客情维护和跟进就很重要了。

针对以下三个点迟迟不复购的老客户,Anna今天整理了3个不同的话术给大家:

很久不下单的老客户
经常合作突然消失的客户
下单过一次的客户,催复购

大家都还遇到哪种情况,可以分享出来哇。

01 老客户很久不下单,邮件SOP

Hi XX,
How do you do? (问候老朋友老客户比较熟的客户我会这么用)
After our last corporation on Dec, 2022(蕞好精确到上次合作的时间), although we sent you a lot of emails regarding the new design, we have never received any reply from you. We assume that there might be some issues in our business relationship?(指出可能的问题所在)
Could you please advise me? I really want to figure out the reason, it's really important to me. Thank you soooo much and i really appreciated????.(希望客户说明原因)---南安谷歌电话-南安谷歌营销-南安谷歌出海
Thanks
Anna

02 经常合作突然消失的客户,邮件SOP

Hi XX,
I have been organizing the photos on my phone and came across the attached photo of you and your family from our last meeting in November 2023. It's been a long time since we last saw each other.(突然看到照片想到客户)
How is your recently business? I am pleased to share that our factory is en-large by two times compared to last year, we sold  out a lot of hot selling new design this year, attached are details of price list and pictures.(侧面告诉客户我们工厂扩大了,吸引客户,同时推出新设计)---南安谷歌电话-南安谷歌营销-南安谷歌出海
Pls feel free to contact me if there is any new design you might be interested.(call to action)
Looking forward to work with you again.????
Thanks

03 下单过一次的客户,催复购邮件SOP

Hi XX,
Today, as I browsed through Instagram, I came across your latest post and wanted to wish you a very happy and wonderful birthday! ???? (根据客户的蕞新动态去跟进客户)
I'm excited to share that we have a range of new designs that have been well-received in your market. If you're interested, please feel free to get in touch with me.(吸引客户回复在客户的市场有一款热销品,感兴趣就联系我哦)---南安谷歌电话-南安谷歌营销-南安谷歌出海
All the best in your business endeavors.????
(祝福语)
Thanks
Anna